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Frequently Asked Questions
Find answers to the most common questions about our services, treatments, payments, and more.
Laser Hair Removal
We use the Candela GentleMax Pro, making laser hair removal safe for all skin tones.
After 6 treatments, we estimate a 60–80% reduction in hair growth. Touch-ups are personal, but our goal is once or twice a year as needed.
Our laser has a cooling agent that releases just before the laser hits your skin, helping with any immediate discomfort. The best way to describe it is like a quick rubber band snap, but once the treatment is over, the discomfort does not linger.
Yes, with the Candela GentleMax Pro, we can treat all skin tones with no restrictions as long as the skin is not sun-tanned.
CoolScuplting
Yes, CoolSculpting is FDA-cleared and has been clinically proven to be a safe and effective treatment for non-invasive fat reduction.
Applicators will sit on the area anywhere from 35-75 minutes, depending on the area. Multiple rounds of applicators could be needed for one treatment.
Yes, CoolSculpting is a permanent fat reduction. Once we have destroyed those fat cells, your body will not duplicate them. You will always have fewer fat cells in the area you got CoolSculpted.
Overall, CoolSculpting is a comfortable treatment. The first 5-10 minutes can be uncomfortable, but then you go numb, making the treatment very easy.
You will start to see results as early as 4-6 weeks after treatment but won’t see your final results until 12-16 weeks after treatment.
There is no physical downtime after CoolSculpting. You can maintain your daily life as completely normal. Slight soreness, tenderness, and numbness are normal for a few weeks after treatment.
CoolSculpting is best for people who are near or around their goal weight and have stubborn pockets of fat they cannot get rid of. It will help sculpt and debulk those stubborn pockets. However, it is not a weight-loss treatment.
Payments
We’re happy to offer flexible payment options for our clients. Most purchases over $500 can be split into 2 or more* payments, but the entirety of the purchase amount must be paid in full before receiving all treatments included in purchase. If you are interested in flexible payment options, please discuss with a Metro Laser team member to find the best option for you.
*Other conditions and limitations may apply. Consult a Metro Laser team member for more information.
Purchased treatments can only be used at the location at which they were purchased. We are unable to transfer purchases from location to location. If you prefer to visit multiple Metro Laser locations for your treatments, consider purchasing single treatments at the location you choose to visit at the time.
No! When you purchase a treatment at Metro Laser, you can use it whenever you’d like!.
Please provide at least 24 hours notice if you need to cancel or reschedule an appointment. Failure to cancel with appropriate notice or not showing up for your appointment will result in a $50 fee.
Referrals & Gift Cards
Earn free laser hair removal treatments when you refer friends to Metro Laser!
1 Referral = (1) Free X-Small, Small, or Medium Treatment
2 Referrals = (1) Free large Treatment
3 Referrals = (1) Free X-large Treatment
Bonus: Your friend receives a special referral credit upon booking their first treatment!
Rewards are applied after your referred friend completes their first paid treatment.
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